Maradona and Management in PSUs, Ajay Sharma’s last innings

Maradona and Management in PSUs

Have you followed the German team at world cups? They have never had a Ronaldo or Ronaldinho, a Maradona or Messi, a Pele or Eusobio, but they have beaten teams who have these stars, and won the cup a disproportionate number of times.

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They have a secret. They know how to pass the ball. No one holds it when challenged, but promptly pass it on. When not challenged, they keep the ball without unnecessary running. There are no theatrics, no dazzling display of individual skills, and no attempt at the beautiful game. They don’t care about speed, only about ball possession. It might be dull, boring and mechanical, but it gets the job done. Ajay Sharma has mastered this art.

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Ajay Sharma, by dint of keeping his head down, never getting noticed, never doing anything remotely controversial, risky or even slightly unorthodox, has risen to the top of the pile in his bank. He is diligent, industrious, meticulous, reticent, inscrutable, and unobtrusively powerful.

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We met Ajay as a callow youth, in a shell shock at his first exposure to the murky world of Banking, trying to correlate the realities of sarkari corporations with the ideals preached to him by his father. Since then, by virtue of obedience, obscurity and proficiency at the mind numbing routine, he has slowly floated to the top. He has firmly followed the lessons of Gandhiji’s monkeys, of seeing, hearing and speaking no evil. He currently is on the board of the Bank, and is considered a strong candidate for the Chairmanship, in due course.

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It is a thing of beauty to see him operate, if you like the German style of football. Replace file with the ball. No file stays on his table long enough to be noticed. He smoothly passes it on to another of his colleagues. He is an authority on rules regulations and circulars, and can quote them from memory and interpret them in ways most suitable for him.

Let us be a fly on the wall in a top management meeting regarding the implementation of a new government directive, which is quasi-official. Although the directive is from the government, it is not a direct order, more of an advisory. However, it is implied that this is of vital importance politically, and therefore imperative that it is implemented immediately. But there would be regulatory challenges in the implementation as well, and possible adverse fall out will draw unnecessary attention of the government watchdogs.

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The chairman is looking for someone to bell the cat. He seeks Ajay’s opinion. The captain on the whistle has passed to the right midfielder, his master game maker, thus avoiding the opponents challenge.

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Ajay suggests that the company secretory should give his inputs, deftly deflecting the ball to the wings. He in turn wants a legal opinion, passing the ball back to defense. The legal team seeks inputs from the technical department, passing the ball forward again to the strikers. So far this is going according to the play book.

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Here there’s a disruption in the game plan. An eager beaver newbie, recently promoted to top management from the operations, like the promising rookie playing his first international, is unmarked, and intercepts the ball. He interjects to say how this would be a marketing opportunity, and also in tune with our social objectives and he would like to take the proposal forward. He is close to the goal, has considerable dribbling skills, and could perhaps score a surprise goal. There may be a decision in the match.

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But a decision in the meeting is unprecedented, as it would involve many signatures, one of them being Ajay’s, as it pertains to his department. Now that could expose him to future scrutiny in case some problem crops up. So he does what he is a master at; quietly tripping the budding Maradona and ending all possibility of his scoring a spectacular solo goal on debut.

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He therefore congratulates the young prodigy on his initiative, suggests getting a legal opinion, a view from a regulatory expert, and the setting up of a panel consisting of members of legal, secretarial, technical and marketing departments to examine the matter and put it up to the board, and appoints the maverick as the coordinator.

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Another brilliant stalemate. No fowl as both are on the same team.

I have no doubt that Ajay will become the Chairman when the incumbent retires, and perhaps the regulator when his long unobtrusive innings comes to an end

20 Comments

  1. Brilliant depiction of working in a PSU ins .
    This culture is fast getting changed curtsey Govt appointing domain
    expert in DFS.

    Liked by 2 people

  2. The similarity could be drawn in cricket to. In Australian Cricket there’s no Sachin or Shewag but they have a definitive plan against each of of our batsman n their bowlers pitched the ball exactly as planned n got the result n that’s how the Aussies ruled the world cricket consistently no matter Sachin or Shewag n Virat or Rohit. Here in India hero worshipping is given the indulgence n the hero becomes greater than the nation, as if the hero gone n country is also. Bottom line, never rely on individual brilliance, no matter, howsoever, he’s talented, it always should be a team game, like what the Germans do in Football, so the Australians do in cricket, playing like a team game.

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  3. The thread of humour & satire that runs through
    the article makes it interesting & eminently readable. Whoelse could talk about the PSU culture better than the author who rose to cadre of GM after more than three & half decades of working in PSU . 😊

    Liked by 1 person

  4. A great piece Sir.
    Brings out the interplay of elements in a PSU.
    The various meetings which end up either with forming committees/workgroups or carry the meeting to the next to again end up onky in forming a committee or seek legal opinion. When the legal opinion comes there are more meetings and the cycle continues
    A lovely satire narrated with a humouristic yet poetic flow.

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      1. ♡ Genius, with marvelous images of PSU Managerial Meetings & a football match 🍀💐💐💐 💚 💙 🧡🎯.

        ♡ This masterpiece deserves to be patented under IPR, as otherwise some US/UK Universilty Scholars can steal and use the contents as case studies on “Art of Management (Government Owned Units)” for their post graduate students !.

        Most admirable Punchlines:
        ♡ Referring to Success of German Team:
        (1) ♡ “They know how to pass the ball. No one holds it when challenged, but promptly pass it on. When not challenged, they keep the ball without unnecessary running”.
        (2) ♡ “Ajay Sharma has mastered this art”

        ♡ On a new project proposal advisory from Government which may draw unnecessary attention from Government watchdogs:

        (3) ♡ “He therefore congratulates the young prodigy on his initiative, suggests getting a legal opinion, a view from a regulatory expert, and the setting up of a panel consisting of members of legal, secretarial, technical and marketing departments to examine the matter and put it up to the board, and appoints the maverick as the coordinator”.
        ♡ Quality Circle is said to be complete for engaging them for rest of their lives !

        (4)♡ “Another brilliant stalemate. No fowl as both are on the same team”.

        ♡ In lighter vein:

        ♡ These PSUs will continue to run like Mother Theresa Seva Sadan Extension Centres with only costs on upkeep, maintenance & cultural programmes (including wages for inmates or staff) and prove to be far more superior than some PSU banks reporting NPAs running into lakhs of Crores !.

        (5) ♡ “Ajay will become the Chairman when the incumbent retires, and perhaps the regulator” in due course ! 100% true !

        Win- Win for Ajay and all Stakeholders !

        For your hearty smiles only.

        Best wishes,
        CA K Ravi Shankar

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